Smart PNW is your premiere source for high-end blinds, shades, and window treatments as well as being the premiere energy specialists in the Pacific Northwest. Along with making sure your windows are covered by the best quality shutters, shades, and blinds, we can also help you with code compliance blower door tests, energy audits, and home remodels. And that’s what we aim to do: help. Just check out the reviews from other satisfied customers that Smart PNW has helped.
James and his team are the best. I was really nervous hiring a company to work in my home during COVID, but he and his team always showed up in masks and with hand sanitizer -- without being asked. I felt like they really respected my home and boundaries. Smart PNW was the first company to respond to my inquiry (although I got bids from multiple people), and James made himself available throughout the project whenever I had a question. I had many questions, and he answered each one with patience. I had other companies come out that made me feel like I was wasting their time or they were too busy to listen to what I wanted out of the project. James really listened and helped me come up with a plan I was comfortable with. Not only that, he was very knowledgeable both within the scope of the project, and also about other home project questions I had. I appreciated the free advice! He and his team were respectful and clean, and I'm very happy with the project! Would absolutely hire again.
So detailed and thoughtful. Professional, clean and wore a mask for the entire time on the job. He is able to find creative solutions for unique problems. I HIGHLY RECOMMEND THIS COMPANY.
James was awesome from the get-go. We had already had some pretty terrible customer service from another local blind company, and although the price was affordable we looked elsewhere. James was communicative from the get-go, made time to come over in the evening for an estimate and worked with us to get a price point that felt fair for the quality we got. He sent weekly emails updating us on the progress of our blinds and as soon as they came in, he worked hard to have his install crew in and our the next day within an hour! His crew worked quickly, respectfully and did a great job. Thanks, James and the crew at Smart PNW!
James did an awesome job in helping repair a very tall (loft height) motorized shade that was having mechanical issues. He was easy to correspondent with, and did research on how to repair the shade even before arrival. Came on-time, very fair quote, and professional. Highly recommend! :)
We hired James to do a blower door test for us, and we were so impressed by his knowledge and professionalism that we hired him and his company to do some construction projects for us. He ended up doing work for several months because it seemed there was little he couldn't handle. We also had two of his employees do a lot of work for us, and we've loved working with all of them. We will definitely hire them again as other projects come up.
I had an excellent experience with James and smart PNW ordering blackout cellular shades as well as blackout roller shades for our master bedroom and nursery. I was impressed with his professionalism and detail-orientation right from when he came over to do measurements and show us samples. James works exclusively with Hunter Douglas, and having purchased Hunter Douglas shades before, I know these are the highest quality. He communicates well, and is incredibly responsive. We changed our minds twice during the process and he was very quick to respond to our requests. James and his crew will go above and beyond to make sure you are happy.