About Us

Welcome to Smart PNW, your local experts in energy-efficient window treatments in Tacoma, WA, and beautiful custom solutions for homes throughout the Pacific Northwest. From our humble beginnings and initial ideas to our thriving storefront, we’ve built our reputation on honest service, real expertise, and genuine care for people and our planet.
Our Smart PNW’s Story
James and Jill Roddy, a Pacific Northwest couple with a strong desire to improve the lives of their neighbors, originally launched Smart PNW. James, a veteran of the United States Army, has more than 10 years of practical construction expertise, five of which were dedicated to energy-efficient house improvements. With a passion for creativity, Jill loves to push every project to its full potential by fusing comfort and flair.
Together, we saw a need for a window treatment store in Tacoma, WA, that does more than offer products. We wanted to guide each family through the home interior design process with education, empathy, and artisanship.
Our mission started simple: help local families build safer, cozier, and more energy-efficient homes. And we don’t just talk about sustainability; we deliver it. Every small but mighty team member is committed to saving homeowners money, reducing their carbon footprint, and bringing their rooms to life.

Meet the Smart PNW Team
James is always ready to dive into a new project and loves nothing more than helping customers understand their options. He’s helped countless clients find the right Hunter Douglas window treatments in Tacoma, WA, for every kind of home.
Jill’s approach to design is hands-on. She’ll adjust, reconsider, and rethink every element until the finished product feels ideal. It’s a harmonious fusion of the beautiful, useful, and intimate. We like to make every project enjoyable, whether you’re remodeling your entire room or just a single window.
When not installing blinds, you’ll probably find us spending time with the family, including our cats, Cheeto and Chester, and our corgi, Dot, enjoying the outdoors with a backpack and a bit of adventure.
What Smart PNW Offers
Smart PNW carries Sonos Audio Systems and an extensive range of Hunter Douglas window coverings, including cellular shades, Roman shades, roller shades, shutters, wood blinds, and more. There’s always something to match your unique style.
As the top window treatment store in Tacoma, WA, we’re here to walk customers through each product's benefits and features, including how energy-efficient window treatments can add year-round comfort and savings.
In addition to having excellent products, we believe that listening is the first step in the greatest buying experience. We’re here with ideas and knowledge, whether you come to us with a clear vision or just a little direction. By providing comprehensive services like home energy audits and blower door testing, our staff ensures that every window treatment enhances not just the appearance of your house but also its overall functionality.
Our Smart PNW Values
We value our customers and their time, and hold many core values near to our hearts, including:
- Respect, honesty, and transparency with every customer.
- Commitment to energy efficiency and sustainability.
- Pride in local ownership and community involvement.
- Quality artisanship that lasts for years.
- Ongoing education for our team, so we’re always up to date.
We proudly serve Tacoma, Gig Harbor, Seattle, Belleview, North Tacoma, North Seattle, Olalla, Silverdale, Poulsbo, Bremerton, and Bainbridge Island, and we’re always happy to help our neighbors. Whether buying your first set of blinds, remodeling for style, or upgrading for greener living, our Smart PNW is here to assist.
The Smart Sets Us Apart
Smart PNW was built to be different. Instead of fast, impersonal service, we offer true partnership and communication. Unlike big-box stores, we don’t push products; we guide clients with honest advice and solutions that fit real lives. Our service includes complimentary design consultations, custom measurements, and a careful installation process with no detail overlooked.
We believe great window treatments start with trust. That’s why every project gets our full attention, from detailed quotes to on-site support long after installation.
Shop Smart PNW, Your Local Window Treatment Store in Tacoma, WA
Smart PNW is locally owned and operated, and we plan to stay that way. We’re proud of the products, including Hunter Douglas and Sonos Audio, and services we provide and take our commitment to our community seriously. We’re here now, and we’ll be here in the future whenever you need us.
Do you have questions about window treatments in Tacoma, WA, Hunter Douglas window treatments in Tacoma, energy-efficient upgrades, or where to start? Contact us online or call (425) 448-3279 today for an appointment.
Discover how Smart PNW can help bring comfort, energy savings, and lasting style to your home.
